Restaurant Technology

Technology is becoming more entrenched in the foodservice industry, transforming the consumer connection and experience at restaurants, as well as how operations are run. Especially in our current state, technology is rapidly evolving to keep up with demands around health and sanitation practices. Challenges will continue to arise for operators as demands are often polarizing from the first digital natives (those who were raised in a digital world) versus older generations.

• 40% of consumers want tableside payment as an option at restaurants.
• Gen Zers and Millennials are more likely than older generations to prioritize technology that gives them a more personalized experience.
• 42% of the 55 and over age group have no interest in order or payment technologies at restaurants.